Service Agreements

To offer our clients the maximum flexibility and value, we have organized our set of services in a comprehensive and customizable set of service agreements to suit a wide range of demands.

SupportCare Agreements

SupportCare offers a wide choice of yearly and multi-year maintenance agreements that meet the ever increasing complexity of today’s communications solutions. Backed by a National Operations Center based in Javea, Alicante, Spain, offers extensive remote or on-site fully manufacturer certified technical assistance with a wide array of products and applications 24×7 365 days a year.

NetworkCare Agreements

NetworkCare offers a full suite of Service Level Agreements to our customers that encompass value added monitoring, management and support that is required for both voice, data and converged networks. Our mandate is to ensure system performance.

CustomCare Agreements

There will also be the customers who do not fit in any traditional program and template of service. You require a customized plan for your business. is more than happy to discuss and craft a solution that fits the uniqueness of your business clients and the demands of your communications infrastructure. You could be a Utility, a City, a national customer with multiple locations, or a business with special requirements. You care about your business and can help you complete that special service. That’s what we do, CARE and CONNECT.