PBX Telephone Systems
Deciding Between a Cloud-based and Premises-based Solution
Buying a Voice over IP (VoIP) phone system can be challenging. One critical decision that must be made is to determine which is better for your business: a premises-based solution (in which the hardware appliance is kept on-site in your ICT room), or a hosted PBX solution (where your phones connect through your Internet connection to our equipment at an off-site cloud data centre.
We work with and can assist you to make the right decision to ensure that your business needs are met and that you get the maximum possible return from your investment.
Some of the key considerations before making a final decision include upfront costs and total cost of ownership, which can be assessed based on number of employees, planned call activity; inbound, outbound, internal and even the amount of existing calls your business makes from mobiles to customers and suppliers etc.
Whilst the feature sets are similar for both options we take time to understand your requirements fully, knowing that weighing up the unique needs of your business is key to making the correct final decision.